Consumer group Consumer Complaints Center, Inc. has filed a complaint with the Department of Trade and Industry (DTI) against Smart Communications, Inc.’s promo “Smartalk,” calling it “deceptive” and “confusing.” Consumer Complaints Center President Vicente F. Gambito said his group has been receiving complaints about smartalk on the supposed poor service of the unlimited voice call promo smartalk. Mr. Gambito claimed the service bogged down during the first two weeks of implementation of smartalk, and that the *6400 service was unavailable for reasons such as the “phone was unattended” or “phone is outside of the coverage area”, but a connection could be made to an non Smartalk number using a regular call without the use of the prefix *6400 of smartalk. Also, attempts to subscribe to Smartalk during the period only resulted in receiving delayed messages saying the promo was unavailable at the time the registration was made.

THIS IS FACT! SMARTALK IS FAKE! THIS SHOULD SERVE AS A WARNING TO ALL!